Policies & Terms

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us to book our travel services. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Full name
• Email address
• Phone number / WhatsApp number
• Country of residence
• Travel dates
• Number of travelers
• Special travel requests
• Payment-related details necessary to process bookings
• IP address, browser type, device information, pages visited, time spent on the website, and referring source

2. How We Use Your Information

• Respond to your inquiries
• Provide quotes and travel plans
• Process bookings and reservations
• Arrange tours, transfers, cruises, and other travel services
• Improve our website and customer experience
• Send important booking updates
• Communicate with you regarding your travel arrangements
• Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only when necessary with trusted service providers such as hotels, transportation companies, tour guides, Nile cruise operators, payment providers, and government authorities if required by law.

These third parties receive only the information necessary to perform the requested service.

4. Payment Information

Payments may be processed through secure payment channels, bank transfer, or other approved payment methods. We do not store full credit card information on our website unless clearly stated through a secure payment processor.

5. Cookies

Our website may use cookies to improve user experience, analyze website traffic, and understand how visitors interact with our content. You can choose to disable cookies through your browser settings, but some parts of the website may not function properly.

6. Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites such as social media platforms, payment providers, or travel review websites. We are not responsible for the privacy practices or content of those external websites.

8. Your Rights

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to certain uses of your data
• Withdraw consent where applicable

9. Children’s Privacy

Our services are not directed specifically to children. We do not knowingly collect personal information from children without the consent of a parent or legal guardian.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

11. Contact Us

Welcome to Booking2Egypt. By accessing our website and using our services, you agree to the following Terms & Conditions. Please read them carefully before making any booking or using our website.

1. Company Services

Booking2Egypt provides travel-related services in Egypt, including but not limited to:

• Travel packages
• Day tours
• Shore excursions
• Airport and hotel transfers
• Nile cruises
• Tailor-made itineraries
• Related tourism services

All services are subject to availability and confirmation.

2. Booking Confirmation

A booking is considered confirmed only after:

• We receive the required deposit or full payment
• You receive written confirmation from our team by email or WhatsApp

3. Prices

All prices displayed on the website or sent through quotations are subject to change until the booking is confirmed. Prices may vary based on travel season, availability, number of travelers, currency fluctuations, and changes in fuel, taxes, or supplier rates.

4. Payments

Payment terms may vary depending on the service booked. In most cases, a deposit is required to secure the booking, and the remaining balance must be paid before arrival or upon arrival as agreed.

• Secure online payment
• Bank transfer
• Cash upon arrival where applicable
• Other approved payment methods

5. Customer Responsibilities

• Providing accurate personal and travel information
• Ensuring passport validity and travel documents
• Checking visa requirements before travel
• Arriving on time for tours, transfers, and activities
• Respecting local laws, customs, and regulations
• Informing us in advance of any medical conditions, disabilities, or special requirements

6. Changes Requested by the Customer

If you wish to make changes to your confirmed booking, we will do our best to accommodate your request, subject to availability. Additional charges may apply.

7. Changes or Cancellations by Booking2Egypt

In rare cases, we may need to modify or cancel part of the itinerary due to circumstances beyond our control. In such cases, we will offer a suitable alternative whenever possible.

8. Liability

Booking2Egypt acts as an organizer and intermediary for tourism services. We are not liable for delays, lost luggage, force majeure events, or actions of third-party suppliers.

9. Travel Insurance

• Trip cancellation
• Medical emergencies
• Personal accidents
• Lost baggage
• Travel delays

10. Website Content

We make every effort to keep website information accurate, but we reserve the right to correct errors and update information at any time.

11. Intellectual Property

All content on this website is the property of Booking2Egypt unless otherwise stated.

12. Governing Law

These Terms & Conditions shall be governed by the laws of the Arab Republic of Egypt.

13. Contact Us

At Booking2Egypt, we understand that travel plans may change. This Cancellation & Refund Policy explains the terms related to cancellations, amendments, and refunds for our travel services.

1. General Policy

Cancellation requests must be sent in writing by email or WhatsApp and are only considered effective after receiving confirmation from our team.

2. Standard Cancellation Terms

• More than 30 days before arrival: Full refund minus bank charges, transaction fees, and any non-refundable deposits
• 15 to 30 days before arrival: 75% refund of the total amount paid
• 7 to 14 days before arrival: 50% refund of the total amount paid
• Less than 7 days before arrival: No refund
• No-show: No refund

3. Non-Refundable Services

• Special promotional offers
• Peak season bookings
• Last-minute reservations
• Domestic flight tickets
• Train tickets
• Certain hotel rates
• Certain Nile cruises
• Third-party services with strict cancellation terms

4. Refund Processing

• Bank charges and transfer fees may be deducted
• Payment gateway charges may be non-refundable
• Refund processing times may vary depending on the payment provider or bank

5. Changes Instead of Cancellation

If you wish to change your travel dates or itinerary instead of canceling, we will do our best to help, subject to availability and supplier approval.

6. Cancellation by Booking2Egypt

If we cancel a confirmed service for reasons within our control and cannot provide a suitable alternative, you will be entitled to a full or partial refund depending on the unused service.

7. Force Majeure

• Natural disasters
• Extreme weather
• Political unrest
• Pandemic-related restrictions
• Airport closures
• Government actions
• Strikes
• Civil disturbances

In such cases, we will make reasonable efforts to secure alternative services or minimize losses where possible.

8. Early Departure / Unused Services

No refunds will be provided for unused nights, missed tours, skipped meals, transfers, or other services not used by the customer after the trip has started.

9. Contact Us